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Telephone Answering Service in Kitchener-Cambridge-Waterloo


At Encore Tele Solutions, we provide a 24/7 reception service so that you can manage your business while we manage your calls to create a better customer experience in Kitchener-Cambridge-Waterloo.

We provide our clients our answering service, which has been the first voice their customers hear for over 50 years. Our reception services are professional, courteous and reliant to serve you better with our virtual receptionist and answering services.

Answering & Reception Services in Kitchener

Our professional receptionists can provide a live response every time your callers call. Our answering and reception services are available after hours and weekends as well, so you don’t miss a crucial call.

Help Desk and Order Taking in Kitchener

With our order taking, we make sure all of your customer’s questions are answered by our expert, friendly receptionists.

Kitchener Appointment Booking

We can help book appointments so you don’t have to play phone tag, or you are leaving a message on an answering machine.

Kitchener Employee Absence and Incident Reporting

If your employee are absent or if an incident has occurred, they have the ability to call 24/7 with our absence and incident reporting services.

Safety Check-In

Make sure your employee are safe if they are working from home with our safety check-in service which includes home care employees and overnight workers.

Emergency Dispatch Services in Kitchener

When an emergency happens, you have to make quick decisions. Be there 24/7 with our emergency dispatch service that can get you all the crucial information about any emergency situation.
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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

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