CANADIAN OPERATED In Brantford, Ontario
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Telephone Answering Service in Ottawa

Telephone Answering and Reception Services in Ottawa

What if we told you that you could have a 24/7 receptionist, without having to pay them a full-time salary, or them ever taking a sick day? At Encore Solutions, we manage your calls while you manage your business.


For over 50 years, our clients have entrusted us to be the first voice their customers hear. We provide polite, professional and helpful virtual receptionist and telephone answering services, and always go above and beyond to serve you better.

Answering & Reception Services in Ottawa

Satisfy your callers with a live response every time they call. Our professional, hospitable tele-receptionists are available to manage your calls after hours and on weekends, or in addition to your own staff during the day.

Help Desk and Order Taking in Ottawa

Make sure that all of your customers’ questions are answered and there is always a trained professional ready to take their orders.

Appointment Booking in Ottawa

Eliminate the irritation that customers feel, when they have to play phone tag, or are transferred to a voice mailbox.

Employee Absence and Incident Reporting in Ottawa

Give your employees the ability to call in 24/7, while tracking their activities with elaborate reports.

Safety Check-In from Ottawa

Ensure the safety of your employees who work in seclusion. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.

Emergency Telephone Dispatch in Ottawa

Always be there at any time. Emergencies don’t care what time it is. Our employees are trained to be helpful, professional and empathetic. In times of power outages, fires, floods, or any other urgent situations getting the right information quickly is critical.
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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

Find out what we can do for you today at Encore Solutions.

Click the box below for a free, no-obligation quote. Our account specialist is available to answer any questions you may have.