Telephone Answering and Reception Services in Halifax
In this high tech-world it’s easy to forget how important it is to do a simple little thing like answering your phone. Don’t lose out on an opportunity because you are not able to take the call.
Make sure your customers hear a friendly and professional voice when they call your business. At Encore TeleSolutions, we manage your calls while you manage your business. For over 50 years, we have wowed our clients with the industries most professional and reliable virtual receptionist and telephone answering services.
Our services include:
Answering & Reception Services Halifax
You don’t need to pay for a full-time receptionist. Our professional, friendly tele-receptionists can manage your calls after hours, weekends or anytime you need them. Providing Live Answering Service 24/7.
Help Desk and Order Taking Halifax
Give your customers quick access to level 1 tech support, or helpful professionals to take their orders.
Appointment Booking Halifax
Prevent the frustration that comes from playing phone tag, or being transferred to a voice mailbox, just to book or change an appointment.
Employee Absence and Incident Reporting Halifax
Give your employees a dedicated number to report absences 24/7, as an independent third party we will process the data and provide a detailed report to management for follow up.
Safety Check-In Halifax
Ensure the safety of your employees who work in isolation. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.
Emergency Dispatch Halifax
Rely on us to be efficient, professional and empathetic during urgent situations, such as power outages, fires or floods.
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We are proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.
Find out what we can do for you.