CANADIAN OPERATED In Brantford, Ontario
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Telephone Answering Service in Hamilton

Telephone Answering and Reception Services in Hamilton

What if we told you that you could have a 24/7 receptionist, without having to pay them a full-time salary, or them ever taking a sick day? At Encore Solutions, we can manage your calls while you manage your business.


For over 50 years, our clients have entrusted us to be the first voice their customers hear. We provide courteous, expert and dependable virtual receptionist and telephone answering services, and always go above and beyond to serve you better.

Answering & Reception Services in Hamilton

Delight your callers with a live response every time they call. Our expert, friendly tele-receptionists are available to manage your calls after hours and on weekends, or in addition to your own staff during the day.

Help Desk and Order Taking in Hamilton

Ensure that all of your customers’ questions are answered and there is always a prepared expert ready to take their orders.

Appointment Booking in Hamilton

Eliminate the frustration that customers feel, when they have to play phone tag, or are transferred to a voice mailbox.

Employee Absence and Incident Reporting in Hamilton

Give your employees the ability to call in 24/7, while tracking all of their activities with thorough reports.

Safety Check-In from Hamilton

Ensure the safety of your employees who work in solitude. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.

Emergency Dispatch in Hamilton

Emergencies can happen at any time. Our employees are trained to be well planned, expert and empathetic. In times of power outages, fires, floods, or any other crucial situations getting the right information quickly is critical.
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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

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