Your Calls Answered By A Friendly Professional Receptionist 24/7!
SIGN UP PROCESS - as easy as 1, 2, 3!
Our account specialist will discuss and determine the type of service, cost and needs of your business. Then we will send a contract and a simple-to-complete set up form.
You sign the paperwork and complete the set up form (takes approximately 10 minutes) and return it to us. We will activate your account within our computer system and send you a detailed draft of the instructions/protocols that we will follow for your review and approval
When your approval is received we then train our staff on your account prior to live calls being received. You will then have a receptionist available to take your calls!
OUR BLOG
TOPICS THAT HELP YOU ENHANCE AND MAXIMIZE YOUR BUSINESS
Encore TeleSolutions Earns CAM-X Award of Excellence
Outstanding Service Brings Home National Award – Encore TeleSolutions Earns CAM-X Award of Excellence – Grimsby, ON (September 23, 2019) — Encore TeleSolutions of Barrie, ON has been honoured with …
WHY CHOOSE US
WE ARE
You will never get voice mail when you call our office. We value your inquiries and we strive to provide timely answers to your questions and requests.
Provide your callers with a live answer anytime of the day or night for as little as $6 a day. Monthly packages are tailored to your needs and call volumes.
As a 54 year old Canadian company, we know the rules and regulations that go along with operating a business. To stay informed of changes, we belong to the Canadian Federation of Independent Business, our local Chamber of Commerce and our National Association – CAMX.
OUR CLIENTS
SOLUTIONS CUSTOMIZED TO YOUR NEEDS
Service companies
Dispatch, reception services full or part time, call screening, customer service solutions
Franchises
Distribute leads/calls based on area or postal code, 24/7 customer care solutions
Plumbing/Heating Electrical
Live Answer full or part time, dispatch, answers to commonly asked questions.
Restoration
We are available to assist your customers and claim adjusters, dispatch of emergency calls and screening of routine/non urgent inquiries
Townships
After-hours reception, emergency response, emergency dispatch and safety check in solutions
IT Companies
Tier one support services, call prioritizing, data collection and emergency dispatch
Counselling Services
A live receptionist can provide service description/information, pricing, schedule appointments, take cancellation requests and make appointment reminder calls
Property Management
We are available for your tenants and property owners after-hours or 24/7. Call screening and emergency call dispatch services
Medical/Dental
Reception and message taking solutions after-hours, overflow and 24/7. Call screening, appointment requests, bookings and cancellations, emergency call dispatch
Child Protection Agencies
A live professional will reassure your callers, assist or re-direct routine inquiries and dispatch calls needing immediate attention. Protect your employees with Safety Check In and Out solutions
Production Facilities
Keep your assembly line running with an employee absence reporting hotline. Absences will be reported to management so that a replacement can be implemented, or replacement services can be provided
Other
Customized reception solutions available anytime, full time, part time, overflow for breaks and high call traffic periods
