Sales are often stalled or lost if the customer has an unanswered question. Finding that answer on a website can be difficult and time consuming for some consumers. A phone call could provide the answer they need but what if it is outside of regular business hours?
Does your business depend on taking orders by phone or online?
When customers are looking to buy they do not want to leave a voicemail or email. If they can’t get an answer now they will often go elsewhere for what they are looking for.
Customer service can be available to your callers or website visitors whenever they are ready to do business with you. After your regular business hours or 24/7 Encore TeleSolution’s friendly professional Tele-Receptionists can manage inquiries and orders for your company.