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Telephone Answering Service in Winnipeg

Telephone Answering and Reception Services in Winnipeg

What if we told you that you could have a receptionist that is available 24/7, without having to pay them a full-time salary, or them ever taking a sick day? At Encore Solutions, we manage your calls while you manage your business.
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For over 50 years, our clients have entrusted us to be the first voice their customers hear. We provide friendly, professional and dependable virtual receptionist and telephone answering services, and always go above and beyond to serve you better.

Winnipeg Answering & Reception Services

Delight your callers with a live response every time they call. Our expert and friendly tele-receptionists are available to manage your calls after hours and on weekends, or in addition to your own staff during the day.

Winnipeg Help Desk and Order Taking

Ensure that all of your customers’ questions are answered and there is always a trained expert ready to take their orders.

Winnipeg Appointment Booking

Eliminate all of the frustration that customers feel, when they have to play phone tag. Make appointment booking easy and effective with our virtual receptionist.

Winnipeg Employee Absence and Incident Reporting

Not able to work due to a sick day? Give your employees the ability to call in 24/7, while tracking all of their activities with thorough reports.

Winnipeg Safety Check-In

Ensure the safety of your employees who work away from the office. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.

Winnipeg Emergency Dispatch

Be there when an emergency happens. Emergencies don’t care what time it is. Our employees are trained to be efficient, and professional. In times of power outages, fires, floods, or any other urgent situations getting the right information quickly is always a priority.
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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

Find out what Encore Solutions can do for you today.

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