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Telephone Answering Service Toronto

Telephone Answering and Reception Services in Toronto

What if we told you that you could have a 24/7 receptionist, without having to pay them a full-time salary, or them ever taking a sick day? At Encore Solutions, we manage your calls while you manage your business.

For over 50 years, our clients have entrusted us to be the first voice their customers hear. We provide courteous, professional and reliable virtual receptionist and telephone answering services, and always go above and beyond to serve you better.

We Will Manage Your Calls While You Manage Your Business

  • 24/7 reception and answering services
  • Canadian owned and operated
  • Friendly, well-trained and professional team

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Call Answering & Reception Services Toronto

Delight your callers with a live response every time they call. Our professional, friendly tele- receptionists are available to manage your calls after hours, weekends or in addition to your own staff during the day.

Help Desk and Order Taking Toronto

Ensure that all of your customers’ questions are answered and there is always a trained professional ready to take their orders.

Appointment Booking Toronto

Eliminate the frustration that customers feel, when they have to play phone tag, or are transferred to a voice mailbox.

Employee Absence and Incident Reporting Toronto

Give your employees the ability to call in 24/7, while tracking all activities with detailed reports.

Safety Check-In Toronto

Ensure the safety of your employees who work in isolation. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.

Emergency Dispatch Toronto

Be there, 24/7. Emergencies don’t care what time it is. Our employees are trained to be efficient, professional and empathetic. In times of power outages, fires, floods, or any other urgent situations getting the right information quickly is critical.

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Our team has been awarded the CAM-X Award of Excellence for the 14th consecutive year.

Find out what we can do for you.

Click this link for a free, no-obligation quote. Our account specialist is available to answer any questions you may have.

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