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Telephone Answering Service in Saint John, New Brunswick

TELEPHONE ANSWERING AND RECEPTION SERVICES IN Saint John, New Brunswick

What if we told you that you could have a 24/7 receptionist, without ever taking a sick day? At Encore Solutions, we manage your calls while you manage your business with our telephone answering and reception services.

Our clients have entrusted us to be the first voice their customers hear. We provide courteous, professional and reliable virtual receptionist and telephone answering services for over 50 years, and we will always go above and beyond to serve you better.

Answering & Reception Services Saint John, NB

Delight your callers with a live response every time they call. Our receptionists can help you easily manage your calls, even in after hours and on the weekend.

Help Desk and Order Taking in Saint John, NB

Our receptionists can help you with our help desk services to make sure that all of your customers’ questions are answered in a professional and courteous manner.

Appointment Booking in Saint John, NB

You can book an appointment easily with our appointment booking services so that it is convenient for your customers without the need to play phone tag.

Employee Absence and Incident Reporting

If your employee can’t make it to work, they can call in 24/7 with our employee absence service that can track all of their activities with detailed reports.

St. John Safety Check-In Services

When your employees are working from home or in isolation, you can easily check in on their safety with our answering and reception services. These may include social service workers, and security guards.

Emergency Dispatch in Saint John, NB

Emergencies can happen at any time. We can provide you with the right information about any emergency situation from our 24/7 professional receptionists. Make the right decision when in an emergency.

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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

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