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Telephone Answering Service Regina

Telephone Answering and Reception Services in Regina

What if we told you that you could have a 24/7 receptionist, without having to pay them a full-time salary, or them ever taking a sick day? At Encore Solutions, we manage your calls while you manage your business.

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For over 50 years, our clients have entrusted us to be the first voice their customers hear. We provide professional and reliable virtual receptionist and telephone answering services, and always go above and beyond to serve you better.

Answering & Reception Services in Regina

At Encore Solutions, we have excellent answering and reception services. Delight your callers with a live response every time they call in Regina. Our professional, courteous tele-receptionists are available to manage your calls after hours and on weekends, or in addition to your own staff during the day.

Help Desk and Order Taking in Regina

Ensure that all of your customers’ questions are answered and there is always a trained professional ready to take their orders. We can help answer any question you provide to us.

Appointment Booking in Regina

Eliminate the frustration that customers feel, when they have to play phone tag, or are transferred to a voice mailbox. We can help make your appointment booking easy to do.

Employee Absence and Incident Reporting in Regina

Give your employees the ability to call in 24/7, while tracking all activities with detailed reports.

Safety Check-In from Regina

Ensure the safety of your employees who work alone. This may include, municipality or city workers, home care employees, social service workers, overnight workers, security guards, custodians or oil patch workers.

Emergency Dispatch in Regina

Emergencies don’t care what time it is. Our employees are trained to be efficient, professional and empathetic. In times of power outages, fires, floods, or any other urgent situations getting the right information quickly is crucial.
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We’re proud to announce that we were recently awarded the CAM-X Award of Excellence for the 14th consecutive year.

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