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Customized Reports
  Reports can be customized for a variety of uses, these reports can be supplied weekly, bi-weekly or monthly. Customized reports are valuable in evaluating areas such as:
  • Advertising/Media Campaigns
  • Call traffic and time of day analysis
  • Call type descriptions, such as service, customer service, etc.
  • Employee statistics, such as attendance and work completion
  • Customer satisfaction, through follow up or account analysis
Please click here for a sample report. (350KB PDF)
 

Encore TeleSolutions | 18 Sophia Street West, Barrie, Ontario, L4N 1J2 | 1-800 363-6775

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