Encore More than an Answer...
1.800.363.6775

Get more sales with telephone agents taking orders by phone

 As an Order Centre we provide part time or full time support and customer service, we handle telephone orders, as well as warranty response, returns and any other questions from customers.

 We manage orders directly from our clients' websites, or through a back-end administrative panel they set up for us. So no one has to be concerned about a third-party seeing sensitive client information, or other security issues.

 We work with companies with very large catalogues, as well as companies just starting out with their first product. We also process sponsorships for agencies that support children in third-world countries.

 Because our clients only pay for the time our staff are working on their account, it's a very affordable way to ensure 24/7 coverage. Prospective customers can always take action and follow through with their purchase, regardless of their time zone or work schedule.

 When customers are ready to buy, they don't want to leave a voicemail or email. It's now or never. A 24/7 dedicated customer service centre will help you close the sale.

Click on the links below to see how other companies have used our order taking services: