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Reception

How could a 24-hour receptionist get you more business?

Whether you're a virtual business or a small smart-up company, you don't have to compromise customer service just because you don't have a reception staff. By outsourcing your phone line to a dedicated reception staff, your clients and prospective clients can always reach a live person to answer their questions.

You may choose to outsource your telephone service 24/7, or just when you and your staff are out of the office or serving clients. We can even fill in on demand, if there's an unexpected power outage or an impromptu meeting. We'll let you know how to instantly route your calls through to our centre, and take them back.

Your callers can make appointments, place orders or obtain information about your company, as well as leave messages. No more dropped calls, phone tag or lost opportunities! Our staff will transmit your messages to you immediately, whichever way you prefer – text messages, email, phone, web form, etc.

Most clients see us as a welcome extension of their own office, and other clients use us AS their office. Because we only charge for the time our staff is working on your account, it's really cost-effective to work with us, versus having a dedicated employee who is paid whether the phone rings or not.

Click on the links below to see how other companies have used our reception services:
1 Auto Business Grows Thanks to the Internet and Outsource Telephone Services
2 Engineering Firm Outsources to Achieve
3 Salon Owner Improves Service
4 Virtual Office Tools Help Financial Advisor
 

Encore TeleSolutions | 18 Sophia Street West, Barrie, Ontario, L4N 1J2 | 1-800 363-6775

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If I had never met the people who make Encore TeleSolutions the amazing company it is, I would have been completely lost this past summe...
Deborah Alcock