Our Objective

We will provide a consistent level of quality service. Our ongoing monitoring process of a variety of statistics and call monitoring allows us to ensure that the highest levels of customer service are both acheived and maintained. Our company works from integrity and excellence, 100% dedicated to being the best. 

Our Goal

To foster a supportive and uplifting spirit; a company where staff and customers can share their enthusiasm and realize their potential.

Confidentiality

Encore TeleSolutions adheres to strict confidentiality practices. Policies are in place to ensure protection of caller and customer information. Each team member has signed an Agreement of Confidentiality. A police check is a prerequisite of hire.

Privacy Statement

Encore TeleSolutions is deeply committed to protecting the privacy of our clients. We have developed Privacy Policy and Practices to support this commitment.