Why Encore?

Our Company
Encore TeleSolutions has been in business for 47 years. We are committed to providing a consistent level of quality service to our customers. Our effort been recently recognized with the Cam X Award of Excellence in 2006.

Our People
Our people are the best! We are very selective in hiring and training mature, experienced and dependable individuals. They're always willing to go that extra mile for our clients, providing profeesional 24 hour service, 7 days a week. Monthly workshops are taught by experienced instructors and are mandatory for all of our team. Our training program includes four levels of expertise. Ongoing training, helps each of our staff to reach their full potential.

Our Facilities
Reliability is important to us. We are equipped with a battery back up system and a generator. This allows us to provide uninterrupted service and peace of mind to you and your callers. We work in a computerized environment. Our custom software has been written for our industry and helps us offer the best service possible.We're located in the heart of the city of Barrie, Ontario. We answer calls for worldwide clients.

Our Clients
Our communication solutions fit any business model, from large corporations to small home offices, we have a wide range of clients. They depend on us to help them meet their needs.