Web Callback

Tuesday, 16 August 2011 Posted by Encore TeleSolutions Category Services

	Would you like to convert more website visitors into buyers? Would you like to respond to current and potential customer inquiries sooner? Would you like to have a more efficient way of handling technical assistance inquiries?

Web Callback technology allows website visitors to send requests using a form on a website including a telephone number where they can be reached. The website owner will receive this request and call back the website visitor who made the request using the telephone number provided.

Website visitors will not have to wait on hold for a telephone representative. Website visitors can specify when they wish to receive the call back. When the website visitor receives their call back, the telephone agent will have an answer to the inquiry prepared. With a 24 hour/day, 7 day/week call centre staff, Encore TeleSolutions can answer these calls and call back your website visitors.