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We all know how important it is to think green for the sake of our planet and save money at the same time. Most people think about b...
In today’s business arena, it is important to use all of our skills to come out on top. There is competition, not just from loca...
One of the most important things a business can do is following up with customers and clients. Now that they have purchased from you o...
Contractors must wear many hats, not just the hard hat variety. As a sole proprietor or owner of your company you are probably also re...
Communicating with positive language helps you create a positive image of you and your company. Speaking in an upbeat and helpful mann...
Good telephone skills make a difference to how callers to your company feel about your business. People form impressions quickly, usua...
Each page of your website should have a clear goal or purpose, what is it that the visitor should do next? A great way to guide this p...
Texting and Talking while driving is not only dangerous, it’s against the law!
In October 2009 the Government of Ontario introduced Bill 118 restri...
The newest version of HTML since HTML4
Backwards compatible: older websites still work, i.e. it does not break existi...
There are many ways to measure the success of your blog depending on what you have as goals for blogging. You may be interested in driving t...
1) Can your website visitors get help immediately from a live person?
Typically, if visitors don't find what they're looking for ...
You wouldn’t take a walk through Central Park by yourself at 3 a.m. or let your children play in traffic. So why would you take unnecessary ...
As of October 2011, Encore TeleSolutions is one of the few call centres across Canada that is PCI-compliant. This gives our clients the peac...
We hear it all of the time: Businesses must be on the web today. With more and more prospective clients checking out your website before the...
A social media community that should not be ignored is LinkedIn. LinkedIn is a professional networking site where members can post their res...
So you’ve heard about Twitter but don’t have an account yet. Why not? Well here are some tips on how you can use Twitter for Business.
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Today’s consumers are inundated with advertising and marketing messages on signs, on the radio and on television. Advertisers are crying for...
When was the last time you found a website that made you think “Wow, this website is really well thought out, it loaded quickly, it made sen...
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Encore TeleSolutions wins the Award of Excellence for the ninth consecutive year!
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Testimonial
We have entrusted our clients after hour emergency service with Encore for over 14 years. Their dedicated and experienced staff ensure ...