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The newest version of HTML since HTML4
Backwards compatible: older websites still work, i.e. it does not break existi...
There are many ways to measure the success of your blog depending on what you have as goals for blogging. You may be interested in driving t...
1) Can your website visitors get help immediately from a live person?
Typically, if visitors don't find what they're looking for ...
You wouldn’t take a walk through Central Park by yourself at 3 a.m. or let your children play in traffic. So why would you take unnecessary ...
As of October 2011, Encore TeleSolutions is one of the few call centres across Canada that is PCI-compliant. This gives our clients the peac...
We hear it all of the time: Businesses must be on the web today. With more and more prospective clients checking out your website before the...
A social media community that should not be ignored is LinkedIn. LinkedIn is a professional networking site where members can post their res...
So you’ve heard about Twitter but don’t have an account yet. Why not? Well here are some tips on how you can use Twitter for Business.
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Today’s consumers are inundated with advertising and marketing messages on signs, on the radio and on television. Advertisers are crying for...
When was the last time you found a website that made you think “Wow, this website is really well thought out, it loaded quickly, it made sen...
Would you like to convert more website visitors into buyers? Would you like to respond to current and potential customer inquiries sooner? W...
Have you ever called a company looking to speak with a live person and you ended up reaching an auto attendant? This can be frustrating, es...
This is the fourth installment in our blog series on business etiquette. There are so many tips for face-to-face communication that it would ...
So your company has spent considerable time and effort building an advertising campaign to get potential customers to contact your business. ...
Next in our series of blogs on etiquette on the internet or netiquette, we will discuss etiquette for text messages or SMS (Short Message S...
Good email etiquette is like an electronic dress code. Would you conduct a sales presentation with wrinkled clothes and yesterday's soup on yo...
Here are some energy saving tips that could help your business save on your energy expenses during the summer and...
Encore TeleSolutions has all sorts of ways to help you with your telecommunications challenges. This week’s blog is about one of those challenges that...
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Encore TeleSolutions wins the Award of Excellence for the ninth consecutive year!
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Testimonial
We have entrusted our clients after hour emergency service with Encore for over 14 years. Their dedicated and experienced staff ensure ...