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More than an Answer!

Welcome business opportunities.

Is your door for opportunities always open?

At Encore TeleSolutions our team of professionals will provide customized tele-reception services for your business. Our customers include home based, small and medium sized businesses, nationwide companies, and franchises.

Our Services: 24 Hour Messaging, Afterhours Reception, Answering Service, Customer Care, Disptach, Routine Message Taking, Product and/or Catalogue Order Taking, Appointment Scheduling, Ticket Sales, Reservations, Safety Check-In, Web Enabled Service, Class/Course Registration, Advertisement Response, Event Booking and/or Hotline, Centre Applications   

Improve Customer Service by increasing your companies ability to do business anytime!

         Encore TeleSolutions giving you more than an answer! 

                                                               

Our Services

24 Hour Messaging
Our Staff is available 24 hours a day, 7 days a week to handle incoming calls from your customers. Your callers can be greeted by a live tele-receptionist anytime day or night!

After-hours Reception 
We can answer for your company afterhours business hours, for specific periods, or in addition to your own staff during busy periods.

Answering Service 
Our Staff is available 24 hours a day, 7 days a week to handle incoming calls from your customers. Your callers can leave messages. We can be your receptionist all of the time, for specific periods, or in addition to your own staff during busy periods.

Customer Care
This service allows you to show your customers that you value their business as well as maintain a high level of customer service. We can perform customer care telephone surveys, follow up on service, product installation and maintenance, perform warranty renewal calls, database update and more!

Dispatch
Provide your customers with 24-hour access to your company. We can contact your service people for emergency service or take the details for a follow up call the next business day. Your customers will feel confident that your company is responsive to their needs.

Read more...
 
Newsflash

Encore TeleSolutions wins the Award of Excellence for the fifth consecutive year!

Top Five Award of Excellence Winners across Canada.

 
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Please click below if you would like to be telephoned promptly by one of our Live Customer Service Representatives.
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When entering your telephone number be sure to put "1" and then the area code before your telephone number.

Encore TeleSolutions. 18 Sophia St West, Barrie, Ontario, Canada L4N 1J2 Tel. 705-725-0055 Toll Free: 1-800 363-6775
(C) 2008 24 Hour Telephone Answering and Reception Services Across Canada - Encore Tele Solutions